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FAQ







            
                

Support and contact

How do I fill out a ticket?

Create a support ticket here, click the dropdown under “Create new ticket” to select ticket type, hit the submit query button, then name your ticket

When should I talk to support?

Anytime you have an issue or question about the network. Responses tend to be quicker towards the end of the day.

When can I expect to hear back from support?

It could take up to one day. Leave the tab open and listen for the firework noise indicating a new message.

How do I apply for staff?

Create a support ticket here, with the title staff application